FAQ

Who do I ask when about what?

Please join our monthly onboarding call or feel free to contact [email protected]!

Everything seems to be on Slack! How do I get on there?

If you want to become part of our Slack, drop an email to our [email protected]. If you are already member of our Slack and would like to see your friend become part of the team, you can also request an invite from within Slack.

I can't push to the Github repositories ("access rights" error). What's up there?

You don't seem to have the correct permissions. Please drop a short email to [email protected] and you'll be granted the correct permissions.

I'm lost with Google Workspace or Gmail, where can I find further information?

You can find more information here or you can drop a short email to [email protected].

I should have access to a group email (e.g. [email protected]) but I don’t see it when I go to mail.google.com?

You need to be logged into your personal Workspace account in order to see the group mail. Also try:

• logging out and back in of your account

• reloading gmail

What is a personal account vs. a group account in Google Workspace?

Both are normal Google Workspace user accounts. The distinction is conceptual and specific to CorrelAid:

• personal account: your own account in the CorrelAid Google Workspace. For example, [email protected]. Only you have access to this account. You can have a Google calendar for your CorrelAid volunteering, send/receive emails in your function as a CorrelAid volunteer (e.g. to communicate with project partners), collaborate on Google Drive, ...

• group account: an account which is mainly there for the purpose of collaboratively managing emails, i.e. collaborative inbox. For example, each chapter has a group account / email, e.g. [email protected]. The respective local chapter heads (e.g. members of group-lc-konstanz-heads Google Group) have access to the credentials of this account so that they can collaboratively manage the inbox of this email address.