# FAQ

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<summary>Who do I <strong>ask</strong> when about what?  </summary>

Please join our [monthly onboarding call](https://pretix.eu/correlaid/open-onboarding/) or feel free to contact <info@correlaid.org>!

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<summary>Everything seems to be on <strong>Slack</strong>! How do I get on there?</summary>

If you want to become part of our Slack, drop an email to our <info@correlaid.org>. If you are already member of our Slack and would like to see your friend become part of the team, you can also [request an invite](https://slack.com/intl/en-de/help/articles/201330256-Invite-new-members-to-your-workspace#request-an-invitation) from within Slack.

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<summary>I can't push to the <strong>Github</strong> repositories ("access rights" error). What's up there?</summary>

You don't seem to have the correct permissions. Please drop a short email to <info@correlaid.org> and you'll be granted the correct permissions.

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<summary>I'm lost with <strong>Google</strong> Workspace or Gmail, where can I find further information?</summary>

You can find more information [here](https://docs.correlaid.org/~/revisions/T8G3F1S1kUWJiGQZsj4F/wiki/infrastructure/google-workspace) or you can drop a short email to <info@correlaid.org>.

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<summary>I should have access to a <strong>group email</strong> (e.g. konstanz@correlaid.org) but I don’t see it when I go to mail.google.com?</summary>

You need to be logged into your personal Workspace account in order to see the group mail.\
Also try:

* logging out and back in of your account
* reloading gmail

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<summary>What is a <strong>personal account</strong> vs. a <strong>group account in Google Workspace</strong>?</summary>

Both are normal Google Workspace user accounts. The distinction is conceptual and specific to CorrelAid:

* personal account: your own account in the CorrelAid Google Workspace. For example, <phil.b@correlaid.org>. Only you have access to this account. You can have a Google calendar for your CorrelAid volunteering, send/receive emails in your function as a CorrelAid volunteer (e.g. to communicate with project partners), collaborate on Google Drive, ...
* group account: an account which is mainly there for the purpose of collaboratively managing emails, i.e. collaborative inbox. For example, each chapter has a group account / email, e.g. <konstanz@correlaid.org>. The respective local chapter heads (e.g. members of `group-lc-konstanz-heads` Google Group) have access to the credentials of this account so that they can collaboratively manage the inbox of this email address.

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